{"product_id":"voucher-1-hr-call-out-service","title":"Service Voucher - We Come To You","description":"\u003cp\u003e\u003cspan\u003eEntitles bearer to an in-home visit from an ALVA Technician (Cape Town \/ Johannesburg \/ Pretoria only)\u003c\/span\u003e\u003cbr\u003e\u003cstrong\u003eThis voucher is valid for ALVA products only\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e\u003cspan style=\"color: red;\"\u003e\"Please note that when purchasing a service voucher for a gas water heater, we can only assist if a valid Certificate of Compliance (COC) is provided. Without this document, our technicians will not be able to service the unit.\"\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eProcedure:\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e• Once the voucher is purchased, ALVA will contact you to book a convenient time for the service call to take place \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eTerms \u0026amp; Conditions\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eEntitles bearer to an in-home visit from an ALVA Technician (Cape Town \/ Johannesburg \/ Pretoria only)\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eAny further labour and\/or parts may be billed separately\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eValid for one year from date of purchase\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003e\u003cstrong\u003eService Department Hours:\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eVouchers are only redeemable from Monday to Friday (excluding public holidays) between 09:00 and 15:00\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eThis voucher is for Alva products only\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003ePlease contact our service department – customercare@stingray.co.za before purchasing any voucher to ensure that you have the correct product\u003c\/p\u003e","brand":"ALVA","offers":[{"title":"Default Title","offer_id":48758024536321,"sku":"SSS003","price":999.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0819\/8048\/9985\/files\/ALV8209262706978-1.jpg?v=1778418060","url":"https:\/\/alvalifestyle.co.za\/products\/voucher-1-hr-call-out-service","provider":"Alva","version":"1.0","type":"link"}